Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Business Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
    15. Sky Deck
    16. Concierge
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, And Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Sustainability

Overview: Capella Tower is committed to sustainability. This means enhancing investment performance, operational resilience, and business governance to benefit the company’s properties, tenants, employees, investors, and communities. The building's Green Scorecard provides more information about Capella Tower’s sustainable operations.

As a tenant, we hope you will recognize and take ownership of your critical role in minimizing our building’s environmental impact by reducing energy and water use and sorting waste. Please review and adhere to the guidelines below within your office.

Waste Recycling: Tenants must adhere to the building’s waste recycling program. This means sorting waste properly into recycling, compost (if applicable), and landfill bins. If you would like informational signage for your space, please view the Recycling Guidelines on the Sustainability tab at the top of this page or contact the Property Management Office for additional guidance.

Electronic Waste (e-waste) Recycling: Electronic waste (e-waste) contains hazardous material that must NOT be disposed of in the building’s trash or recycling stream. E-waste must be collected and disposed of via a certified e-waste recycler. Reach out to the Property Management Office for more information about collection times and the e-waste collection location at the building. All drop-off of personal or business e-waste for recycling at the building is at your own risk. Before dropping off the equipment for reuse/recycling, it is your responsibility to (a) delete the data on the hard disk drives and any other storage devices in the equipment, (b) back up or transfer any data before deletion, and (c) remove any removable media, such as diskettes, CDs, or PC cards. Neither the Owner nor the Owner’s Agent will verify the removal of confidential data that may be stored on the Tenant’s personal or business electronic equipment before being recycled. Owner and Owner’s Agent, Capella Tower, accepts no liability for losing confidential data or software.

Green Construction: Tenants must adhere to the “Green Construction Standards” in Capella Tower’s Construction Standards. This applies to the initial tenant space buildout and subsequent improvements and renovations.

Sustainability Data-Sharing: To facilitate ENERGY STAR certification, tenants must provide the Property Management Office with the following figures upon request (on an annual basis).

  1. Number of computers in tenant space
  2. Number of employees/occupants in tenant space

Energy Disclosure Requirements: For the building owner to comply with federal, state, or local law, tenants must deliver energy use information related to the tenant’s space upon Property Management’s request (on an annual basis).

Additional Resources: Property management teams are equipped with resources to assist tenants in optimizing sustainability in their space.

  1. Refer to the sustainability tab above for additional resources.
  2. Contact the Property Management Office if you have additional questions/comments/suggestions for enhancing sustainability within your space or Capella Tower as a whole.