Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Business Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
    15. Sky Deck
    16. Concierge
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, And Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Mail Service

  • Capella Tower mailroom is a U.S. Postal substation located on the ground level near the Sixth Street and Second Avenue entrance to the building. Outgoing mail is picked up from the building at 5:00 p.m. Monday through Friday.  Capella Tower mail is sorted on-site, offering tenants the choices of early pick-up, door-to-door mail delivery, or an assigned post office box in the mailroom facility. These are secured boxes and can only be accessed by assigned personnel.
  • FedEx and UPS drop boxes are located on the Skyway behind the Tower elevator banks.