Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Rental Remittance
  3. Building Services
    1. Business Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportation
    15. Rooftop Patio
    16. Concierge
  4. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event, And Pandemic
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety Systems
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter In Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  5. Policies and Procedures
    1. Air Quality
    2. Animals
    3. Bell or Buzzer System
    4. Bicycles and Motorized Vehicles in the Building
    5. Building Directory
    6. Care of Tenant Space and Building
    7. Change To Building Name and Address
    8. Corridor Doors Kept Closed
    9. Electrical and Gas Connections
    10. Electrical Capacity
    11. Electronic Waste Recycling
    12. Furnishing Ice, Water, and Towels
    13. General Building Rules and Regulations
    14. Installation of Heavy Articles
    15. Janitorial
    16. Keys and Locks
    17. Landlord Approval Of Contractors
    18. Landlord's Reservation of Rights
    19. Lost or Stolen Items
    20. Merchandise Sales, Lodging, Cooking, Vending Machines, Sales of Alcohol
    21. Movement Of Large Items In/Out Of Building
    22. Obstructions
    23. Parking and Traffic Regulations
    24. Plumbing Fixtures and Appliances
    25. Quiet Enjoyment
    26. Recycling
    27. Security and Life Safety
    28. Sharing Telecom
    29. Signs, Advertising, and Notices
    30. Smoking
    31. Soliciting and Peddling
    32. Special Work and Service Requests
    33. Telephone Service
    34. Tenant and Visitor Access
    35. Window Coverings
  6. Insurance Requirements
  7. Moving Procedures
  8. Tenant Alterations and Construction

Furnishing Ice, Water, and Towels

Only persons authorized by the Landlord may furnish ice, drinking water, towels and other similar services within the Building and only at hours and under regulations fixed by Landlord.

TENANT SERVICES

BE PREPARED

EMERGENCY PREPAREDNESS

We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.

PREPARIS

Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.

LIFE SAFETY & SECURITY

Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.

SAFETYMAX

Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.