Tenant Handbook


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Elevator Malfunction

If you are in an elevator and it malfunctions, remain calm. Modern elevator technology makes it virtually impossible for the elevator to fall. There is no physical danger in a stalled elevator, only the inconvenience of waiting to be released. Located inside each elevator is an emergency phone. This is accessible by pushing the panel door located on the lower left side of the elevator cab. The phone connects directly to our security team who ask you to identify which elevator cab you are located. This information is located on the rear of the phone access door. Security will then notify our elevator vendor of the malfunction. The elevator company will be notified immediately and a technician dispatched to correct the problem. Building Management staff and/or courtesy officers will make all attempts to remain in constant contact and let you know what is being done.

IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.